Privacy Statement

Thank you for your interest in our online shop! Protecting your privacy is very important to us. In the following, we provide you with detailed information on how we treat your data.


1. Access Data and Hosting

You can visit our web pages without having to provide information about yourself. Each time a web page is pulled up, the server merely stores a so-called server log file automatically, which contains information such as the name of the requested file, your IP address, date and time the page was visited, the transmitted data quantity and the requesting provider (access data) and this information is documented.
The purpose of analyzing the access data is to ensure that the page operates fault-free and to allow us to improve our web content. The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of presenting our web content correctly. All access data is deleted at the very latest seven days after you have completed your visit to our pages..


Hosting Services by a Third-Party Provider

A third party processes data on our behalf by offering us hosting services and assisting us in the presentation of our website. The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of presenting our web content correctly. All data acquired while using this website or the forms provided in the online shop as described below are processed on the third party’s servers. Processing on other servers is only permitted within the framework described herein.
This service provider is domiciled in a country within the European Union or the European Economic Community.


2. Data Acquisition and Use for Order Processing and When Opening a Customer Account

The personal data we acquire is such that you provide us with voluntarily at the time you contact us and place an order with us (e.g. by way of a contact form or by e-mail) or when you open a customer account. Mandatory fields are designated as such, because in these cases the data are necessary to process the order or to process your contact request, or it is information we need to open a customer account and without which we would be unable to finalize your order or open your account, or without which we would be unable to send your contact request. Which data we acquire can be found in the relevant input forms. We use the data you provide us with to fulfill the contract and to process your inquiries. After the contract has been finalized or your customer account has been deleted, your data is restricted for further processing and is deleted after the storage deadlines as provided for by tax and commercial laws, unless you have expressly consented to the further use of your data or unless we have reserved the right to further use thereof as permitted by law and of which you will be informed in this statement. You may delete your customer account at any time by submitting a notice to the contact option provided below or by using a function provided for this purpose in the customer account.


3. Sharing Data

In fulfillment of the contract, we share your data with the shipping company contracted with the delivery of your order to the extent necessary to deliver the products you have ordered. Depending on which payment service provider you have selected during the ordering process, we provide the payment details that we acquired and that is necessary to process payments to the bank assigned to the payment and, if necessary, to the payment service provider we have contracted or to the payment service provider you have selected. In part, the selected payment service providers acquire this data themselves if you have created an account with them. In this case, during the ordering process, you will be required log into the payment service provider using your access data. In thus far, the privacy statement of the relevant payment service provider applies.


4. E-mail Newsletter and Postal Advertising

E-mail advertising and subscribing to the newsletter

When you subscribe to receive our newsletter, we use the data required for this purpose or the separate data you have provided us with to send you our regular e-mail newsletter on the basis of your consent.
You may unsubscribe from the newsletter at any time either by submitting a notice to the contact option provided below or by using the link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we have reserved the right to further use of the data as allowed for by law and of which we inform you in this statement.
The newsletter shall be sent by a third party who processes it on our behalf with whom we have shared your e-mail address for this purpose.
This service provider is domiciled in a country within the European Union or the European Economic Community.


Postal advertising and your right to object

Moreover, we also reserve the right to use your first and last names as well as your postal address for our own advertising purposes, for example for sending interesting offers and information about our products by letter mail. The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of addressing our customers for advertising purposes.


5. Integrating the Trusted Shops Trust Badge

This website is integrated into the Trusted Shop Trust Badge in order to illustrate our Trusted Shop quality seal as well as to offer Trusted Shop membership to our buyers have they have placed an order.
The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of optimally marketing our website content. The Trust Badge and the services it advertises are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
Each time the Trust Badge is pulled up, the server stores a so-called server log file automatically, which contains, for example, your IP address, date and time the page was visited, the transmitted data quantity and the requesting provider (access data) and this information is documented. The access data is not analyzed and is automatically overwritten no later than seven days after you have visited the web page. Any additional personal data will merely be transferred to the Trusted Shops if after completing your order you have decided to make use of other Trusted Shops products or you have already registered for the use thereof. In this case, the contractual agreement you entered with Trusted Shops shall apply.


6. Cookies and Web Analysis

We use so-called cookies on several of our web pages to make your visit to our website more appealing and to enable certain functions to be used so that the appropriate products can be displayed for market research purposes. The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of optimally presenting our web content. Cookies are small text files that are automatically stored on your end device. Some of the cookies used are deleted again after your browsing session has ended, i.e. after you have closed your browser. (“Session cookies”). Other cookies remain on your end device, which allow us to recognize your browser the next time you visit our website (“persistent cookies”). You can determine how long the cookies will be saved in the overview under cookies settings in your web browser. You can set your browser so that you are informed about when cookies are placed and you can make a decision each time as to whether to accept them, or you can exclude accepting cookies in certain cases or generally. Each browser differs in terms of how the cookies settings are managed. This is described in the help menu of each browser, where you will find an explanation on how you can change your cookies settings. You can find this in the respective browser under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functions of our website may be restricted.
This website makes use of Google Analytics (see below) and as such also uses so-called DoubleClick cookies, which allows your browser to be recognized when you visit other websites. The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of optimally marketing our website. The information automatically generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there. The IP address is abbreviated in the process by activating IP anonymization on this website prior to the transmission thereof within the Member States of the European Union or in other contracting parties to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to the Google Server in the USA and abbreviated there. The anonymized IP address transmitted by your browser as a part of the Google Analytics process is not consolidated with any other Google data.
Google uses this information to compile reports on website activities and to provide other services in connection with the use of the website. The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of optimally marketing our website. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google Double Click is a product of Google LLC. (www.google.de). Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. You can view an updated certificate here. Due to this agreement between the United States and the European Commission, the latter has established an adequate data privacy level for companies certified under the Privacy Shield.
You can disable the DoubleClick cookie by clicking on this link. You can also obtain additional information on the placement of cookies and settings for such at the Digital Advertising Alliance. Finally, you can set your browser so that you are informed about when cookies are placed and you can make a decision each time as to whether to accept them, or you can exclude accepting cookies in certain cases or generally. The functions of our website may be limited if you do not accept cookies.

Use of Google (Universal) Analytics for Web Analysis

For the purpose of website analysis, this website makes use of Google (Universal) Analytics, a website analysis service offered by Google LLC (www.google.de). The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of optimally presenting our web content. Google (Universal) Analytics uses methods such as cookies that allow us to analyze how you use our website. The automatically acquired information about your use of this website is typically transmitted to a Google server in the USA and stored there. By enabling IP anonymization on this website, the IP address will be abbreviated prior to being transmitted within the Member State of the European Union or any other contracting parties to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to the Google Server in the USA and abbreviated there. The anonymized IP address transmitted by your browser as a part of the Google Analytics process is generally not consolidated with any other Google data.
Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. You can view an updated certificate here. Due to this agreement between the United States and the European Commission, the latter has established an adequate data privacy level for companies certified under the Privacy Shield.
You can prevent the data relating to your use of the website that the cookie generates (incl. your IP address) from being reported to Google and having such data processed by Google by downloading and installing the browser plug-in available through the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plug-in, you can click on this link to prevent data collection by Google Analytics on this website in the future. Doing so stores the opt-out cookie on your end device. If you delete your cookies, you must click on this link again.


7. Advertising Through Marketing Network

Google AdWords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. To achieve this, the so-called remarketing cookie is placed any time our website is visited, which automatically allows an interest-based ad using a pseudonymous Cookie ID and on the basis of the pages you visited. The intention here is, while weighing all interests, to maintain the prevailing legitimate interests of optimally marketing our website.
Any data processing exceeding the above shall only occur if you have given your consent to allow Google to link your Google web and app browser history to your Google account and to use information from your Google account to personalize ads that you see on the web. If, in this case, you are logged into Google while visiting the pages on our website, Google shall use your data along with the Google Analytics data to prepare and define target group lists for cross-device remarketing. For this purpose, Google shall temporarily link your personal data to Google Analytics data to create target groups.
Google AdWords Remarketing is a product of Google LLC. Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. You can view an updated certificate here. Due to this agreement between the United States and the European Commission, the latter has established an adequate data privacy level for companies certified under the Privacy Shield.
You can disable the Remarketing Cookie by clicking on this link. You can also obtain additional information on the placement of cookies and settings for such at the Digital Advertising Alliance.


8. Sending Evaluation Reminders via E-mail

Evaluation reminders through Trusted Shops

If you have expressly given your consent during or after placing your order, we shall send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.de), so that they can send you an evaluation reminder via e-mail.
However, you may retract your consent at any time by sending a notice to the contact option provided below or directly to Trusted Shops.


9. Contact Option and Your Rights

You have a right to receive information free of charge on your personal data we have stored and, if necessary, also a right to have such data corrected, the processing thereof limited, to have such data transferred or deleted.
If you have any questions on how your personal data is collected, processed or used, for information on such data, how to correct, block or delete it, or to revoke consent that you granted or if you object to a specific use of your data, please contact us directly using the contact data on our Legal page.
Furthermore, you also have a right to file a complaint with the responsible data protection supervisory authority.

Right of Objection

If personal data is processed as described above to maintain the prevailing legitimate interests while weighing all interests you may object to such processing with future effect. If data is processed for direct marketing purposes, you may exercise this right at any time as described above. Where data is processed for other purposes, you shall only have a right of objection if reasons exist arising from your particular situation.
After you have exercised your right of objection, we shall no longer process your personal data for these purposes, unless we are able to verify overriding reasons worthy of protection justifying the processing thereof that outweigh your interests, rights and freedoms, or if the processing thereof serves to assert, exercise or defend legal claims.
This shall not apply if data is processed for direct marketing purposes. In that case, your personal data shall no longer be processed for such purposes.