10-YEAR WARRANTY ON EVERYTHING -
AS A MATTER OF PRINCIPLE

The name alfi stands for premium class vacuum carafes. Our products notably feature high-quality materials and technical perfection. From the start we have been following one goal: best quality that sets the standard and creates trust. This is our promise and we back it up with a 10-year warranty.

You will be impressed
by the alfi quality.

QUALITY CREATES SECURITY

The 10-year warranty applies to our entire range of products as of the date of purchase. Should there be any defects on any alfi product during this period, we will assume the cost of shipping, repair and / or replacement of the defective product.

With a 10-year warranty, we are setting the standard for our uncompromising commitment to quality. The decision to purchase an alfi product is also always a decision towards enjoying the product for many years to come - that is our guarantee!

The alfi quality promise

  • Easy process through the alfi repair service
  • Uncomplicated and skilled repair of defects
  • Applies to all defects other than glass breakage, self-caused damage, non-authorized repairs or alterations, for accessory items and wear parts

THREE SIMPLE STEPS TO TAKE ADVANTAGE OF OUR REPAIR SERVICE

  1. Download the PDF version of the service form here
  2. Carefully package up the item, adding the completed service form and (if a warranty issue) with a copy of the purchase receipt.
  3. Send the package to the following address:
    • alfi GmbH
    • Reparaturservice
    • Ernst-Abbe-Str. 14
    • D-97877 Wertheim

SERVICE PARTS FOR ALFI PRODUCTS

Whether for the coffee pot, the tea pot, vacuum carafe or drinking cup: Click here to find our spare parts offers for your favorite alfi product. Because of the endlessly large volume of product options, we are unable to offer the entire scope of spare parts in our online shop. If there is a specific item that you cannot find, feel free to contact our service team.

We would be happy to help you

CLICK HERE TO GO TO THE CONTACT FORM